The biggest differences between a duplicator and a PC are: the copy speed and the target volumes of duplicating each time.

Speed and efficiency:
Software limitations in PC can only allow duplication of one flash device each time. Some software allow simultaneous port duplication, but with the bandwidth divided. Professional duplicators can copy large volumes of targets, with dedicated bandwidths, all at once which increases the production capacity to reach large-scale economy.

Format:
1. PC Windows can only support the NTFS and FAT formats, but U-Reach duplicators can use the "quick copy" mode which supports Linux ext2/3/4, NTFS, HFS/HFS+/HFSX, and FAT16/32/64. You are able to copy the entire source media to your targeted devices.

Risk of virus infection:
2. The open structure of the PC creates vulnerability, such as virus infection risks, in all of the devices that are connected. All duplicators has proprietary embedded systems which will safe-guard against virus infections making contaminations, impossible.

Do you need to copy/erase:  Flash Devices     1) USB/USB-HDD     2) CF     3) SD/MicroSD (Combo)     4) USB-HDD  Optical Disc     1) BD (Blu-Ray)     2) DVD     3) CD  Storage Drives     1) HDD 3.5"/2.5" SATA/IDE     2) SSD     3) mSATA     4) M.2 (NGFF)     5) SATA DOM     6) M.2 NVMe/U.2 NVMe

This will vary, but we offer a variety of duplication ports that will fulfill your needs.

Starting at $100 to $1000+:We offer small, portable duplicators to large industrial duplicators.

These items are particularly focused on sockets, ports, and cables. We designed and integrated modular sockets/ports on our duplicators for quick removal and installation; reducing downtime. Our modular sockets/ports start at $10

System and files copy will look for common formats such as Linux (ext2/ext3/ext4), Windows (NTSF, FAT16/32/64), or Mac (HFS, HFS+, HFSX) and copy only the data/format portions of the media. This is generally a faster copy mode.

Whole media copy will start at LBA 0 and copy until there are no more addresses to copy. Any area that doesn’t contain your data will also be copied.

1. Verify the BIOS file is unzipped.

2. Ensure that the update partition has an MBR partition table and is formatted in FAT32.

3. Ensure the BIOS file is stored in the root directory of the device without any folders.

4. Save the BIOS file to another device and verify the device is of good quality.

5. Redownload and save the BIOS file again. Temporarily disable any software utilities that may contribute to interference during the download process.

6. Please verify that the BIOS file corresponds to the product model requiring the update.

1. Please make sure that the source capacity is smaller and will not exceed that of the target device capacities.

2. When duplicating an NTFS formatted source device, the target device capacity must be at least 1MB greater than the source.

3. Please verify the source device utilizing a PC to determine errorless accessibilities.

Yes, but the data and formatting on 500 GB drive must be less than 250 GB. If you are using a GPT partition table, then the backup partitions will be stored at the end of the 500 GB drive. Use the settings option to disable copying the backup GPT partition. The backup will be restored upon the next reboot in a PC.

Users can create drive images either directly or by using the GOB software and then store them on this internal drive. From here, the images may be used as a source and all slots on top become eligible targets.

The copy speed in the spec is the maximum possible speed. However, the machine can only copy as fast as the drives can read and write. Drives with large amounts of data may lose speed over the copy time due to heat buildup.

Yes, both NVMe and SATA protocols are supported. The machine inherently supports the M key and B+M key M.2 interfaces. However, the optional adapter, TB1589, adds support for the traditional SATA interface.

High speed, data consistency, and valuable functions.

1.  HDD duplicators support all brands of HDDs. These duplicators copy bit-by-bit at high speeds, which takes around 1~3 hour to finish a 1TB HDD. (Actual speeds vary based on HDD and duplicator models).

2.  HDD duplicators support "data-only quick copy." Allowing users to save time by skipping empty HDD sectors.

3. Aside from using the copy function, additional features and functions are added; such as the erase function and DOD erase.

1 Carry series: copy speeds up to 7.2GB/min. 1TB duplication takes around 2.5-3 hours.

2. Industrial IT/CT/MT Standard Series : copy-speeds up to 8.1GB/min. 1TB duplication takes 2~2.5 hours. High-speed Series: copy speeds are up to 18GB/mins, 1TB duplication takes 1 hours

3. Legend series: two different models support up to 3.9GB/min. 1TB duplication takes 4-4.5 hours.

4. Daisy-Chain Super 1 Tower Series: copy speeds up-to 7.2GB/min. 1TB takes 2.5-3 hours.

GHOST:

1. Installation of GHOST on the PC is required and can only use 2 HDDs at the same time.

2. The speed of the operation depends on the computer's CPU, RAM, BUS, SATA/IDE, and HDD models.

HDD duplicators:

HDD duplicators can simultaneously back-up large-scales of HDDs without speed decline.

Yes, you can copy HDDs with different capacities. But you should be aware of the copy mode you do.

1.If you choose to do the quick copy, the duplicator will analyze whether the data can or cannot be duplicated according to its capacity and location.

2.If you're copying with the NTFS format, the capacity of the target HDD must be at least 1MB bigger than the source.

Yes, all HDD/SSD duplicators have support to copy from an SSD

Yes, all of the IT series, ITS series, MT series, MTC series, MTS series, and carry mini series can support IDE HDD copying via SATA-IDE converter.

There are a few possible reasons for the copy to fail.

1. Please check if the data capacity in the source HDD has exceeded the amount in the target HDD.

2. If you are copying NTFS, the capacity of the target HDD must be at least 1MB bigger than the source HDD.

3. If the copy stops or fails during the copying process, please check if there are bad sectors in the target or source HDD.

4. If you can't find the reason, please record your operation process in as much detail as possible to help us examine your issue. a. Briefly describe the process of how you operated the duplicator. b. Please have the model number and version available. Also please provide the HDD brand, capacity, data size, format, and partition of both the source and target HDD. c. Describe the problem. d. Please download the support form from the website, and we will help as soon as possible.

There are a few reasons that will cause the copying to go slow.

1. The speed limit of the HDD. You can view the speed limit by checking on a PC.

2. Please check the stability of where you have placed your HDD. Due to the design of the HDD itself, any outside movement will slow the speed of the HDD's reading or writing.

3. If you are copying multiple HDDs simultaneously, please check if the issue is occurring on a few fixed targets. It might be because the connector module has been damaged by usage. You may contact your local seller to order and change to a new connector module or mobile rack.

1. Yes, the Flash duplicator supports asynchronous copying. It can save time (the data size needs to be under 230 MB).

2. Please be aware that when you execute asynchronous copying, the amount of data should be less than the buffer memory.

There are 10 reasons why the duplication would fail:

I、Devices issues:

1. Using an ultra-slim /non-standard USB.

2. Unstable quality of the Flash device.

3. Bad quality of the USB extension cable.

4. Bad quality of the MSD/SD adapter.

5. The SD card is locked.

6. Bad source.

II、Capacity issues:

7. The data location in the source exceeds the capacity of the target (under "Only Data Area" copy mode).

8. Huge differences of capacities between the source and targets.

9. The capacity of the target is smaller than the source (under "Only Data Area" copy mode and NTF/Linux format).

1. The operating speed of Flash duplicators can support up to 33MB/s, but the actual speed will be affected by the speed limit of the Flash devices.

2. If the writing speed of the Flash device is 10MB/s, it takes around 3 minutes to finish copying 2GB of data, and 6 minutes to finish copying 4GB of data.

Yes, with unique remote control technology, the Flash duplicator intelligent series can connect with PCs for monitoring and mutual control. This function is officially built in all models of the Intelligent flash duplicator series. Below are four features of this technology:

1. It can monitor all duplicator models that are connected, and review those that were previously connected.

2.Information check: shows the basic operation information.

3. It checks the working status of each port: pass (green); fail (red); processing (blue)

4. It allows the PC to control function settings.

Yes! The Flash duplicator intelligent gold series has an iSecuLog function. The log function is an excellent management tool for operation purposes. It can record all the details of the duplication operations as well as Flash information on targets. As a result, the log manager can not only present production analyses, but it becomes a good reporting management system. There are three main types of information that would be shown on a log report:

1. Basic information about the duplicator itself: model, port amounts, ID number, the number of duplication jobs, etc.

2. Information on each operation of the connected flash devices: port number, executed function, operation time, and result.

3. Information about the flash device itself: capacity, ID, manufactured date, S/N, etc.

We will follow the warranty regulations from the drive makers, but we do offer extended warranty program on all the systems.

There are lots of devices for data storage such as the disc, HDD, and the Flash. And in comparison to the other two devices, there are some advantages to discs:

1. Except R/W discs, data will not be erased once the discs are burned.

2. Discs are cheaper than HDD, USB, SD, microSD, etc.

3. Once your source HDD is damaged, it costs time and money to fix it, and it may not always work. However, you don't have to worry if your source data is burned on a disc.

4. It is easy to share and distribute data by discs.

5. Most people have their own disc reading devices such as the PC or the CD/DVD/Blu-ray players.

Duplication speed corresponds with the speed of the disc and drive. The CD/DVD duplicator can support 24xDVD. As for the most popular 16x DVD disc, it takes around 5-6 minutes to finish one round of DVD duplication with the full 4.7GB data in the source.

The compatibility issue between optical drives and discs is the main factor affecting the result of duplication. To get better quality duplications, it is recommended that you:

1. Verify the quality of the CD/DVD medias. The better the quality of the blank discs you use, generally the better your results. A scratched Master disc or a disc with obvious physical damage may cause the duplication to fail.

2. Make sure you have the correct type of CD/DVD. If the source disc is a copy-protected disc, the result of duplication may fail. Also, if the blank disc is not compatible with the source disc, such as a copy from a DVD to a CD, or from DVD9 to DVD5, the duplication may fail.

3. Make sure the working environment is satisfactory. It is important to keep the duplicator in a clean environment. The fan on the rear of the duplicator should be kept clean and should allow enough space for air to flow.

4. Make sure the reader and the burner is stable. The reader and burner are the key to a successful duplication job. It is also important to select a qualified reader and burner for the duplicator.

5. Make sure the duplicator is working with a sufficient power supply.

The CD/DVD duplicator supports all sizes of CD/DVD discs, including mini discs. For the best duplication job, we strongly recommend you use qualified CD/DVD discs, and not to run the duplication with different capacity discs.

1.The CD/DVD duplicator supports 12xBD, 24xDVD, and 52xCD duplication.

2.The disc copy speed depends on the disc itself and the drive. 

3.If you use a blank BD disc which support only up to 8x , then the real copy speed can only reach up to 8x maximum.

uRPO series supports different source devices such as disc, USB, and Flash cards. But the source from the USB or Flash device should be FAT16/FAT32.

It can support a maximum of a 255 (1 to 15) towers linkage to create a maximum of over 4000 pieces of copied discs in just one duplication run.

A: We do not ship orders right away after we receive purchase orders. Generally, the lead times are 1-3 days for most in-stock products and lead times of 5-7 days for out of-stock products. Despite products being in stock, built-to-order products are 2-3 days. In-stock COTS or Commercial-Off-The-Shelf products are 1-2 days, depending when the order was placed. (See question: Is there a cut off time for order?)

A: We ship the majority of our products through FedEx Ground for the 48 US Contiguous States. Depending on the customer’s request we may be able to ship through other preferred shipment couriers such as: USPS, UPS, or DHL. Please contact us for more information on shipping to other possible regions.

A: Shipping fees vary based on the product dimensions, weight, and the address that it is being shipped to. Please feel free to contact us to receive a quote.

A: Please report a DOA product within 48 hours from the package delivered date. If 48 hours has passed, we can only follow the normal RMA Warranty procedure.

A: Yes. For in-stock products; if you require your order to be shipped the same day, the cut-off time is before 1:00 pm PST (Pacific Standard Time). All in-stock orders placed after 1:00 pm PST will be shipped out the next business day. 

All shipments are not guaranteed. 

A: Our eStore checkout page will provide different delivery methods determined by your location. If there are any questionable options or options that don’t exist. Please do not hesitate to contact us for support.

A: The tracking number will not register any information until the shipping carrier takes possession of the shipment. Please wait a minimum of 24-48 hours and try again. If there are still issues, please contact our support team.

A: Before packing, our assembly and testing teams will adhere to a stringent OQC (outgoing quality control) process. We inspect all products for any cosmetic or system operability issues and then update the systems to the latest available firmware. Once the product passes our OQC lists, it is carefully packed and shipped.

A: Please visit the shipping carrier's official website that the package used. As we are not the shipping carrier, we cannot control the transit status.

A: We, U-Reach Data Solutions Inc. formed in 2012, in the USA and are in the southern part of sunny California. A customer-centric business philosophy is the core belief that we firmly stand behind and strive to provide just-right solutions for you. For more information please visit our “About Us” page. 

A: There is a plethora of information on duplicating/sanitizing solutions on the internet. We recommend that you visit the product page in our eStore and read through the provided datasheet and user manual for information. If there is something you aren’t sure about or wish to verify additional information, please feel free to reach out to us by phone or by e-mail. We would be happy to assist you and make recommendations! 

A: Please feel free to reach out to us by phone or by e-mail. As we can discuss in detail what COTS solutions or customized solutions would be sufficient for your current and future applications.

A: We allow local pickup/will call by appointment only with confirmed orders. Please use the form on the CONTACT US page or call us to schedule an appointment.