Returns and exchanges are only valid for 14 days, starting from the invoice date and will be subject to a mandatory 15% restocking fee and deduction of the initial shipping fees (even with free shipping promotions). All exchanges will be sent to original address only. All accessories, drives, and customized special orders (e.g. 100 or more port flash duplicators) are non-refundable.
All returns must include a completed RMA form, or it will be refused at the shipper’s cost.