By installing or using U-Reach Products, you have read and acknowledged all agreements and are confined to them. The manufacturer is not accountable for any incidental or consequential damages, including, but not limited to property harm, loss of time or data from the use of any of our products, or any other damages attributable to product malfunction or failure; including, without limitation to, those attributed to: (1) reliance of the materials provided, (2) costs of product replacement, (3) loss of use, data or profits, (4) delays or business interruptions, (5) any principle of legal responsibility arising from or in reference to the use, overall performance, delays in service, or lack of the ability to render service of any our products. The manufacturer makes every effort to ensure the proper functioning of all products. However, the customer is responsible to verify that the output of our product meets the customer’s quality requirement. The customer further acknowledges that improper use of our products, software, and/or hardware issues can cause loss of data, defective formatting, or unreliable data loading. The manufacturer will make efforts to resolve or repair any issues recognized by the customer either within the warranty period or on a time and materials basis. Specifications and features are subject to change without notice or obligation.
The manufacturer provides a basic one-year parts and labor warranty for all duplicators and machines. Adapters provide 6 months warranty. Cables, sockets, and other consumable items provide 3 months warranty. An extended warranty may be purchased. Telephone and email support is available for the life of the product as defined by the manufacturer.
All warranties are region specific and will be defined per the market region in which the product was purchased.
Warranty eligibility requires an intact serial number, an unmodified warranty sticker, and an untampered machine.
The end-user must ship the machine with a completed RMA form. Without it, the package will be rejected at the end user’s expense. Once the machine has been repaired, the manufacturer will ship the package back to the end user.
The manufacturer accepts no responsibility for copyright infringement or misuse of any our equipment. Copying any form of data (audio, video, or software) without the permission of the copyright holder is illegal. It is the sole responsibility of the user to ensure that the legal copyrights of the copyright owners are respected.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you, and the information will be kept internally to U-Reach Data Solutions Inc. If you’ve purchased from our 3rd party online platforms, then we may be unable to control where your personal information goes.
We sincerely respect your privacy, if you do not want us to contact you, please contact us by email or phone.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us which is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with a small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collect information and to improve our service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service.
We may employ third-party companies and individuals due to the following reasons:
To facilitate our service;
To provide the service on our behalf;
To perform service-related services; or
To assist us in analyzing how our service is used.
We want to inform our service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.